Privacy Policy
Effective Date: January 1st, 2026
Introduction
Welcome to Sherban Spine Institute (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Mailing address (if applicable)
- Information submitted through contact forms
- Communications you send us
- Technical information such as IP address, browser type, cookies, and website usage data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide requested services
- Schedule appointments
- Send customer support communications
- Improve our website and services
- Send transactional notifications
- Send SMS messages when you have provided consent
SMS Communications
If you provide your mobile phone number and opt in to receive text messages, you agree to receive SMS communications from Sherban Spine Institute regarding:
- Appointment reminders
- Account notifications
- Customer service updates
- Order or service information
- Other information directly related to the services you requested
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at:
- Email: Scheduling@SherbanSpineInstitute.com
- Phone: 844.733.3774
SMS Consent
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your phone number and SMS consent are used solely for the purpose of providing the messaging services you requested.
Information Sharing
We do not sell your personal information.
We may share information only with trusted service providers that help us operate our business, such as:
- Website hosting providers
- Payment processors
- CRM providers
- Messaging providers (including RingCentral)
- Analytics providers
These providers are required to protect your information and use it only for authorized business purposes.
We may also disclose information when required by law.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Your Privacy Rights
Depending on your state or country, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, contact us:
Sherban Spine Institute
Address: 2436 N. Federal Hwy #184, Lighthouse Point, FL 33064
Phone: 844.733.3774